FAQs

Yes. Each member receives access to an individual dedicated account to self-manage personal details registered with us.

Yes, and it is free for all members. After you log in select the App link at the bottom of each page and follow the instructions.

No. You can join as a FREE member, but you will have limited access to content under this status.

After you log in click on 'Plans' and select your preferred Plan.

If you are not a current member, select the PLUS or PRO plan level here Plans.

Payment details can be viewed anytime by accessing the Billing Settings link in 'Your Account'.

No, as we have a FREE level where you can try features and access a lot of the content before upgrading your account to a paid status.

Yes, you can cancel your subscription anytime. Cancellations of subscriptions will be handled in accordance with our Terms.

Yes, you can delete your account anytime. Your Plan status needs to be at the FREE level to delete your account.

No. We have a policy in place that stipulates we do not share member details with third parties. Your information is secured through encrypted links and protocols in place. We only use your information to ensure you meet the minimum requirements of membership and to communicate with you.

No! Sharing of passwords is strictly prohibited. Passwords are individually assigned to each member of the Portal. Your password should never be shared or stored where it is likely someone else will view it. If you think your password has been compromised, please change your password immediately.

When logging in, make sure you use the login link at the Goju Ryu Portal website. The login link can be found at the top of this web page.

Always use the latest browser to have the best experience in navigating through the Portal effectively. If you are unsure how to update your specific browser, please refer to the information here or cut and paste this address in your browser: https://www.computerhope.com/issues/ch001388.htm.

If you continue to experience problems, reboot your router and try to access the website again. Alternatively, you should clear your browser cache regularly.

You can do a search on how to clear cache and cookies in your browser. To assist, here are instructions from an unrelated third party on how to clear your cache and cookies in the most popular browsers here or cut and paste this address in your browser: https://its.uiowa.edu/support/article/719.

Yes. We have a free Translation Engine built into the Portal. Access it in the footer menu. If you would like another language added, please send us a support request.