Privacy Policy

We are committed to maintaining the trust and confidence of our website visitors and members. In particular, we want you to know that we do not sell, rent, or trade email lists with other companies and businesses for marketing purposes.

This Privacy Policy explains when and why we collect personal information, how we use it, how we keep it secure, and your rights regarding your data.

By using our Website, you accept the terms of this Privacy Policy.

Personal Data and Content

You may be asked to provide personal data, which may include your name, email address, and other details when you:

  • Sign up or subscribe to our Portal
  • Purchase items
  • Send us contact and profile information
  • Send us support requests
  • Add comments or ratings
  • Join and participate in our forum or like exchange hosted within the GRP
  • Vote in hosted polls
  • Participate in hosted competitions, surveys, or feedback requests

If you participate in our forum, you will create additional user-generated content, which is used solely within the forum. We do not intentionally share information about one member with another member. We will only display your first name, nickname, or alias to associate comments with real members.

We use your information for the following purposes:

  • To understand usage patterns and improve our website
  • To troubleshoot and enhance website performance
  • To respond to your requests and communicate effectively
  • To inform you of news and updates regarding our website
  • To notify you about changes to our website
  • To provide information about special offers, pricing updates, and events
  • To verify credentials and prevent fraud, phishing, and cyberattacks
  • To enable your participation in community forums

Legal Basis for the Collection of Information

We collect your information based on the following legal grounds:

  • Explicit Consent: When you sign up for services or content (free or paid) or participate in our forums, you provide explicit consent for us to collect personal data.
  • Contract: When you enter an agreement with us to provide services or subscriptions, the collection of personal data is necessary to fulfill our obligations.
  • Legitimate Interests: We may also collect personal information to pursue our legitimate interests, such as improving our services and securing our platform.

Anonymous Usage Information

We may collect anonymized analytical data, such as browser type, general geographic location, and time spent on pages. This information helps us improve our services but cannot be used to personally identify individuals.

Please note:

  • We do not collect personally identifiable information through anonymous analytics.
  • We do not store IP addresses or device identifiers linked to individuals.
  • Since no personal identifiers are retained, we cannot process requests to remove anonymous usage data.

GDPR Compliance

We seek full compliance with the European Union’s General Data Protection Regulation (GDPR). Under this regulation, you have the following rights:

  1. Right to Be Forgotten: You may cancel your account at any time. If you request permanent deletion of your data, it will be processed within 72 hours.
  2. Right to Object: We have never used personal data for data science or profiling. If that changes, you will be notified and may opt out immediately.
  3. Right to Access and Rectification: You can request access to your personal data or request corrections and updates at any time.
  4. Right of Portability: We will provide any retained personal data (typically your name and email address) upon request.
  5. Right to Restriction of Processing: Every general communication includes an easy unsubscribe option. If you unsubscribe, we will cease general communications immediately but may still contact you about important account-related issues.

Data Retention

We retain personal information only as long as necessary for the purposes outlined above or until you request its deletion.

Data Transfers

Data collected may be stored or processed outside of the European Union. We ensure appropriate safeguards are in place in compliance with GDPR requirements for such transfers.

HTTPS — Secure Website Traffic

All website traffic, including portal access, is served securely over HTTPS.

Financial Information

We do not collect or store any financial information on our servers. Payment transactions are processed securely through trusted third-party providers.

You Control Your Information

You have full control over your personal information. If you would like us to delete your data, contact us with your request. Please note: To remain a member, we require your full name, a valid email address, and other identifying details to verify your account. Upon membership cancellation, you may request full deletion of all personal data associated with your account.